Some of the things normally I consider before
I start testing an apps are like
- Learning about the product functions
- Knowing the end users for that product
- What business rules are involved
- Who are the competitors for that product
- What test approach to perform
- Get into testing activity (The above mentioned is also considered as a testing activity)
There are “N” types of testing
available. Few are known types and some are unknown. I am not going to speak about
the fake types. I just want to share something that I consider in performing usability
testing. Before that let me tell one thing. The issue remains as an issue. No
matter what kind of issues is that, whether it is a functional or usability, accessibility.
The things that we see as an uncomfortable one in a product could be an issues.
All issues are not fixed or considered. But those unfixed and unconsidered are
not that it is not an issue, May be due to severity/Priority it could have be
changed. But still that could remain as an issue.
What Usability Testing
mean to me?
Testing the application to see
how well it is suited (easy to use) for the different end-users.
“The usability issues may not harm the product directly but it could
harm the customers. So, indirectly it harms the product”.
List I consider for
usability testing
Usability is all about how you
see the product. Usability testing is also an important aspect like other
testing types. Sometimes it could be harm to the product if the customers are
not able to understand (easy to use) the product.
Search option could be one of the better examples to tell how well the
product is easy for use.
Few things I consider are
- What flexibility the product has?
- How easy to understand the product when different customers are involved.
- How easy to use
- How can we get more customers?
- What makes end users attracted?
- For example let us say, there is a setting option mentioned with the icon and the name is not shown in a tool tip or shown near the icon. So, for the people who frequently visit the websites like techy users, there is no need to educate them more. Just an icon is enough to tell what that option is meant for. But for the people who are not aware of those things need a tool tip.
- Let us consider an app, it’s one of the page contains some five features and each feature has some images to be shown. If every feature is shown up with the image by default, for example the first features that has some 100 images and are shown by default the remaining features could be seen only by scrolling it. Sometimes, the user might not be aware of that. Or may feel hesitate to scroll to view the remaining features images. So, in such cases it is good to show up the features with images hidden. On clicking it the images could be shown up or else we can list the features at the right/left side of the pages and by clicking on any features the images could be shown and the images for the first features could be shown by default here, else the page looks blank. So, based on how we like to showcase the order should be changed
- If the user wants to order some product, let the user be allowed to browse the product then after ordering now we can ask the user for login/register. Instead, if the user is forced to login or register to view the product, sometimes the user might skip to view those products. This would lead to losing the customers.
- The options for registration should not be complex in case of some retail product. If, that is the case the user might not register at all.
- More number of features in one page will have a bad look and feel.
- There need to be sufficient space between the options.
- If the product supports for desktop/ tablets/mobile, how well it is shown and used in those things.
So, these are some of the points
I consider while performing the usability testing.
I appreciate people who want to
add some of the things to consider for usability. You can contact me on
Mobile: 07639959901
Email id: ktg.pradeep@gmail.com
Skype: pradeep.lingan
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